The UAE's Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) has decided to exempt those unable to travel from the fines resulting from their delayed departure, as a result of the exceptional circumstances in the region and the resulting airspace closure and suspension of a number of flights.
The Authority explained that the decision covers all cases of people unable to leave the country, including those who came on a visit visa or tourist visa, holders of departure permits, and residents who cancelled their residency in preparation for leaving the country, whenever the fine was incurred from 28 February 2026, ensuring their legal status is resolved without any financial burden resulting from these exceptional circumstances beyond their control, according to the Emirates News Agency (WAM).
It stressed that the decision comes in response to the exceptional circumstances beyond travelers' control that prevented them from leaving the country on schedule due to the suspension or rescheduling of flights, as part of the UAE's humanitarian approach to dealing with emergencies and taking into account the exceptional circumstances of travelers and visitors.
The Authority explained that the specialized teams at the country's various airports and customer happiness centers continue to work according to emergency and business continuity plans, in coordination with the relevant authorities in the country, to ensure procedures are eased and cases linked to postponed or rescheduled flights are handled, and to provide the necessary support to travelers affected by these circumstances.
The Authority asked all concerned to follow official channels for any updates or regulatory procedures linked to these circumstances, stressing its commitment to continue working at the highest levels of readiness and responsiveness to ensure the continuity of services and provide the necessary support to travelers and visitors in all circumstances.
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