Emirates has announced the completion of its preparations to provide dedicated services for travelers during Ramadan, including distributing iftar meals to fasting passengers on board and at boarding gates, along with Ramadan food options in its lounges and enhanced religious content on its inflight entertainment system.
The airline explained that it will distribute iftar boxes containing water, laban, bananas and dates to fasting passengers at boarding gates at iftar time, and will also serve full iftar meals on board in all classes on selected flights, according to a press release on the Emirates website.
The meals include dates and Arabic mezze such as hummus, moutabal or muhammara with Arabic bread, as well as chicken sandwiches and traditional Ramadan sweets, along with the continued service of the usual hot meals.
To set suhoor and iftar times during flights, the airline uses a mechanism to calculate the time according to the aircraft's position using longitude, latitude and altitude data, with the times announced by the captain. Prayer mats can also be requested from the cabin crew.
Lounge Services and Entertainment Content
In its lounges at Dubai International Airport, the airline offers Ramadan dishes including Arabic mezze, soup, rice dishes and grills, as well as traditional sweets and Ramadan drinks. Its lounges in Cairo and Jeddah offer similar options, with dedicated prayer rooms and ablution facilities.
In terms of entertainment, the "ice" inflight information, communication and entertainment system offers religious content in Arabic and other languages, as well as new series and dramas, within a library of more than 6,500 on-demand channels, including hundreds of Arabic channels of films, programs and music.
Services for Umrah Groups
The airline explained that it will provide iftar boxes on flights to Jeddah and Madinah carrying Umrah groups during Ramadan, and each Umrah pilgrim on return flights from the Kingdom's airports is allowed to carry one 5-liter container of Zamzam water, according to the procedures in force at Dubai International Airport and Saudi airports.
Staff Training
The airline noted that it is organizing awareness training programs for cabin crew and ground services teams during the month, aimed at enhancing familiarity with the cultural and religious aspects of Ramadan and ensuring operational teams are ready to deal with travelers' needs.
Home Fragrance Products
The airline has also launched a new collection of home bakhoor fragrances available through its official store, in specific sizes, as part of its products not directly linked to air transport services.
To view the post on the Emirates website, click here.
