flydubai and Amazon Web Services (AWS) have announced a collaboration aimed at developing flydubai's digital capabilities and improving its customer experience by leveraging the cloud computing, artificial intelligence and data analytics services provided by Amazon.
The signing ceremony was attended by Mohammed Hareb Al Muhairi, Chief Procurement and Technology Officer at flydubai, and Werner Vogels, Chief Technology Officer at Amazon Web Services, according to a press release published on the flydubai website.
The collaboration sets out a framework to support flydubai in implementing structured digital projects, focusing on areas including generative AI for flight operations, data analytics and machine learning, as well as developing digital solutions related to the customer experience, helping to raise operational efficiency and support long-term growth plans.
Mohammed Hareb Al Muhairi, Chief Procurement and Technology Officer at flydubai, explained that the collaboration is part of the company's efforts to advance its digital transformation, adding that working with Amazon Web Services will help introduce new digital capabilities that support operations and improve the level of services provided to customers.
For his part, Werner Vogels, Chief Technology Officer at Amazon Web Services, explained that cloud computing, artificial intelligence and data analytics technologies now play an increasingly important role in improving operational efficiency and enhancing the customer experience in the aviation sector, noting that the collaboration aims to support flydubai's digital innovation efforts through practical technology solutions.
To view the post on the flydubai website, click here.
