Dubai Airports announced that it has taken all necessary measures to facilitate the journey of pilgrims to the Sacred House of God during the 1446 AH season, by launching a comprehensive plan at Dubai International Airport "DXB" to ease their departure from and return to the airport, as part of its commitment to providing a seamless travel experience during one of the busiest peak periods of the year.
About 3,100 pilgrims are scheduled to depart from Dubai International Airport this year on 28 flights operated by Emirates, flydubai, Saudia and flynas, while the official delegation of the Government of Dubai will depart on the first official Hajj flight from Terminal 3 on June 1 this month, according to a press release published on the Dubai Airports website.
To ensure a smooth and organized experience, Dubai Airports, in cooperation with its strategic partners within the oneDXB airport community, including Dubai Police General Command, the General Directorate of Identity and Foreigners Affairs in Dubai, Dubai Customs, Dubai Corporation for Ambulance Services, dnata and the airlines, has taken a number of measures, including:
Allocating check-in counters in Terminals 1, 2 and 3.
Providing prayer rooms and changing facilities in all terminals in preparation for Ihram.
Ensuring the necessary support for pilgrims from multilingual Customer Experience Ambassadors, in addition to dedicated Hajj Committee desks.
Allocating baggage belts to ensure the safe handling of Zamzam water containers.
Pilgrims are advised to arrive at the airport at least 4 hours before departure and to make sure they carry all required travel documents, including their passport, Emirates ID card, Hajj permit and vaccination certificate.
For his part, Essa Al Shamsi, Senior Vice President of Terminal Operations at Dubai Airports, explained that the Hajj journey carries a deep spiritual character and represents an important milestone in a person's life, and is often a once-in-a-lifetime experience. He added that, thanks to the efforts of the DXB teams and the solidarity of the international airport community, Dubai Airports is committed to ensuring that every pilgrim departs feeling confident and reassured, and returns home with ease.
Pilgrims are expected to return between June 9 and 12, and special arrangements have been prepared to receive them, including coordinated baggage support and a token gift as a gesture of appreciation. This year's Hajj season coincides with the peak of the summer travel season and the Eid al-Adha holiday, which is expected to bring a notable increase in passenger traffic through Dubai International Airport. Dubai Airports continues its commitment to maintaining the highest standards of operational efficiency and delivering an outstanding travel experience for all travelers during this period.
To view the post on the Dubai Airports website, click here.
