Uber, in partnership with Dubai Airports, has opened a dedicated passenger waiting lounge in Terminal 3 at Dubai International Airport, near the pick-up points for Uber and Careem app users, to provide an air-conditioned and comfortable space while waiting for cars.
The lounge is part of efforts to improve the ground transport experience at the airport, reduce congestion at the curbside and organize the flow of passengers arriving in Dubai, especially during the summer months, according to a report by the Emirates News Agency (WAM).
The lounge was designed to serve all types of travelers, including business travelers, tourists and residents, offering a comfortable place to wait before heading to their cars.
Saeed Al Nazari, Secretary-General of the Steering Committee for Preserving the Civilized Appearance of Dubai, said the initiative aims to improve visitors' experience from the moment they arrive in the city and to raise the level of organization and comfort at Dubai International Airport.
Tala Nasouli, General Manager of Uber in the UAE, said the lounge gives Uber and Careem users a space to wait and get ready before heading to their vehicles.
For his part, Majed Al Joker, Chief Operating Officer of Dubai Airports, said cooperation with partners aims to provide a smoother experience for travelers, extending from inside the terminal to ground transport after arrival.
The opening of the lounge in Terminal 3 is the first phase of plans to develop the ground transport experience at Dubai Airports, with additional features focused on user comfort to be launched in the coming weeks.
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