Emirates has announced that it is operating a limited number of scheduled flights following a partial reopening of airspace, according to an operational update issued on 18 March 2026 at 15:00 Dubai time.
Customers can view upcoming flight schedules and book seats on the airline’s website. Emirates said it continues to monitor the situation closely and adjust its operating schedule as developments unfold.
Passengers should keep checking their flight status even after completing check-in, and ensure their contact details are up to date so they receive notifications of flight changes or cancellations before travelling to the airport.
The airline said it will do its utmost to rebook affected customers on the earliest available service. This applies to most affected tickets, including onward connections through Dubai to other destinations.
Passengers booked to travel between 28 February and 15 April 2026 have two main options:
Rebook an alternative flight to their original destination for travel up to 31 May 2026.
Request a ticket refund using the online refund form if they booked directly with Emirates. Customers who booked through travel agencies should contact their agency directly.
Manage Your Booking, available on the Emirates website and app, allows customers to review booking changes, accept an alternative flight or choose another service if their original departure is within 72 hours. They can also review associated services, update contact details and make up to nine booking changes under the current flexible travel policy, which applies until 30 April.
Some bookings may require additional assistance from the airline, particularly where part of the itinerary has been cancelled, no flights remain confirmed or the ticket type requires specialist support.
Customers who booked directly can contact their local call center, while those who used a travel agent should contact that agent. Support is also available through live chat at emirates.com or Emirates offices worldwide.
Dubai city check-in locations are temporarily closed until further notice. Customers may still visit:
The Emirates reservations and ticketing office in Terminal 3 at Dubai International Airport.
Emirates World at Jumeirah Town Centre.
The Emirates Group’s Emirates Technology Centre near the Clock Tower roundabout in Deira.
To read the Emirates update, click here.
