Saudia and Neo Space Group (NSG) have launched a free high-speed internet service on board Saudia aircraft, equipping the airline's fleet with the latest inflight connectivity solutions, in a step aimed at developing the digital experience for travelers and strengthening the airline's competitiveness across its global network of destinations.
Saudia and Neo Space Group explained in a joint statement that the new service relies on the NSG Skywaves system with the activation of the SES Open Orbits multi-orbit network, enabling fast and reliable connectivity on board and making Saudia one of the first airlines in the Middle East to offer free broadband connectivity during flights, according to a post on the Saudi Press Agency website.
The statement added that this cooperation reflects Saudia's drive to strengthen its digital infrastructure in parallel with the expansion of its operations and its investments in fleet modernization, supporting a redefinition of the digital travel experience and consolidating the targets of Saudi Vision 2030 by blending technology, service and Saudi hospitality.
The Director General of Saudia Group, Eng. Ibrahim bin Abdulrahman Al-Omar, explained that strengthening digital infrastructure remains a strategic priority as Saudia continues to expand and modernize its fleet, adding that connectivity has today become a key element in shaping the passenger experience and an important factor in differentiating airlines in a highly competitive global market.
He noted that this partnership makes it possible to elevate the customer experience on board, along with strengthening the integrated digital ecosystem, supporting Saudia's long-term competitiveness and its sustainable growth in an increasingly connected aviation sector.
This cooperation comes at a pivotal stage in Saudia's transformation journey, as it makes the largest investment in its history to develop the passenger experience, from comprehensive cabin upgrades to the launch of next-generation digital services.
For his part, the CEO of Neo Space Group, Eng. Haitham Al-Faraj, explained that this partnership embodies the spirit of progress the Kingdom is witnessing, stressing that the aviation sector is a strategic priority for the group and that this step is an important step towards providing high-speed connectivity to travelers within the Kingdom and around the world.
To view the post on the Saudi Press Agency website, click here.
