The General Authority of Civil Aviation (GACA) has issued its monthly report on the performance of the Kingdom's international and domestic airports for May 2025, based on 11 key performance standards, in implementation of strategic directions aimed at improving the quality and level of services provided to travelers and enhancing the passenger experience at the Kingdom's airports.
King Khalid International Airport in Riyadh, King Fahd International Airport in Dammam, Abha International Airport, Arar International Airport and Al-Qurayyat Airport took the top positions in the report, according to a press release published on the website of Saudi Arabia's General Authority of Civil Aviation.
Airports were divided into 5 categories. In the category of international airports handling more than 15 million passengers annually, King Khalid International Airport in Riyadh took first place with a compliance rate of 82%, while King Abdulaziz International Airport in Jeddah came second with a compliance rate of 82%, as King Khalid International Airport outperformed King Abdulaziz International Airport in the rates of meeting the standards.
In the second category, for international airports handling 5 million to 15 million passengers annually, King Fahd International Airport in Dammam took first place with 91%, while Prince Mohammad bin Abdulaziz International Airport in Medina scored 82%.
In the third category, for international airports handling 2 million to 5 million passengers annually, Abha International Airport took first place with a compliance rate of 100%, outperforming competing airports in the combined average waiting times for departing and arriving flights.
Arar International Airport took first place in the fourth category, for international airports handling fewer than 2 million passengers annually, with a compliance rate of 100%, outperforming competing airports in the combined average waiting times for departing and arriving flights.
Al-Qurayyat Airport took first place in the fifth category, for domestic airports, with a compliance rate of 100%, outperforming all competing airports in the combined average waiting times for departing and arriving flights.
It is worth noting that GACA bases its evaluation of airport performance on 11 key performance standards, most notably passenger waiting times for travel procedures and the time passengers spend at baggage belts and in passport and customs areas, in addition to standards related to people with disabilities and several other standards in line with global best practices.
To view the post on the website of Saudi Arabia's General Authority of Civil Aviation, click here.
