Saudi Arabia’s General Authority of Civil Aviation released its December 2024 international and domestic airport performance report, assessing 11 core standards to improve services and passenger experience.
King Khalid International in Riyadh, King Fahd International in Dammam, King Abdullah bin Abdulaziz International in Jazan, Arar International and Turaif led their categories, according to the Saudi Press Agency.
Over 15 million annual passengers: Riyadh ranked first with 82% compliance, followed by Jeddah at 73%.
Five to 15 million: Dammam ranked first at 91%. Madinah also achieved 91%, with Dammam ahead on detailed standard-achievement rates.
Two to five million: Jazan ranked first with 100%, followed by Abha, also at 100%, with Jazan ahead on detailed criteria.
Under two million international passengers: Arar ranked first at 100%, outperforming competitors on combined average arrival and departure waiting times.
Domestic airports: Turaif ranked first at 100%, leading on combined waiting times.
The 11 standards include check-in waiting, baggage-belt time, passport and customs queues, accessibility for passengers with disabilities and other international best-practice measures.
Source: Saudi Press Agency.
