Saudia has launched Apple's Share Item Location feature, which makes it possible to securely locate lost or delayed baggage containing an AirTag or Find My network accessories and return it to Saudia customers.
Traveling customers can obtain a Share Item Location link through the Find My app on iPhone, iPad or Mac and easily send the link through Saudia's digital portal. Location sharing automatically expires after 7 days or as soon as the baggage is recovered, and can be stopped by the traveler at any time, according to a post on Saudia's LinkedIn account.
Abdulgader Attiah, Chief Data and Technology Officer at Saudia Group, explained that the launch of Apple's Share Item Location feature comes as part of Saudia's ongoing commitment to digital transformation and its keenness to harness the latest technologies to enhance the customer experience.
He noted that this cooperation reflects Saudia's constant pursuit of world-class services and of consolidating its position in the aviation industry by adopting innovative solutions that raise standards of service and operational efficiency.
The Share Item Location feature relies on Apple's Find My network, which is crowdsourced and includes more than a billion Apple devices. These devices use Bluetooth wireless technology to detect missing items or devices within range of the user and then send their approximate location to the owner.
The entire location process is encrypted and anonymous, ensuring that no other party, including Apple or the manufacturers of devices compatible with the Find My network, can access details of the location or the baggage.
Saudia customers can benefit from this feature by updating their Apple device to iOS 18.2, iPadOS 18.2 or macOS 15.2, or to the latest version.
To view the post on Saudia's LinkedIn account, click here.
