Saudia has introduced three flexible options for passengers whose bookings have been affected, helping them manage travel plans and respond to operational changes.
Keep the ticket
Passengers can book an alternative flight on Saudia’s network or retain their ticket as credit for future travel within its validity period, without fees, according to a post on the airline’s Facebook account.
Change the travel date
Passengers can change their travel date on the same affected route by up to 14 days once flights resume, also without additional charges.
Cancellation and refund
Passengers can request a refund for affected flights without booking cancellation fees.
Saudia asked customers to visit the travel updates page on its website for further details.
To view Saudia’s Facebook post, click here.
