Ayman Arab, Chairman of the Egyptian Holding Company for Airports and Air Navigation, announced the launch of the first app for Cairo International Airport during the celebration of the airport's 63rd anniversary, serving as the digital gateway for travelers to access all airport services and follow flight details, as part of the digital transformation of the civil aviation sector.
Arab added, during the celebration of 63 years since the opening of Cairo International Airport, that the app will be launched in Arabic and English and is scheduled to be officially activated for users from 30 May, with plans to add many other foreign languages, noting that it was launched and secured in coordination and cooperation with all security authorities against operational risks and cyberattacks.
The app offers travelers and visitors an integrated package of interactive digital services that meet their needs from the travel planning stage until they leave the airport, acting as a "smart personal assistant" for every traveler to, from and through Cairo International Airport.
He noted that digital transformation has become an essential tool for raising the efficiency of daily operations, keeping pace with best practices at global airports and achieving the highest levels of passenger satisfaction, helping to provide an easier and more flexible travel experience that reflects Egypt's civilized image and Cairo International Airport's status as Egypt's main gateway.
For his part, Magdy Ishak, Chairman of Cairo Airport Company, stated that the app features a modern, easy-to-navigate user interface and offers a number of vital services and features, as follows:
Instant flight enquiries with live, direct tracking of flight movements and arrival and departure times, accurately showing the terminal and the baggage belt number for arriving flights.
Booking premium services, including advance booking of the "Ahlan" service and Fast Track services, helping travelers complete departure and arrival procedures with ease and comfort, as well as the ability to book the premium lounges available in the various passenger terminals.
A comprehensive, interactive guide to airport services inside the terminals, including the locations of ATMs, free Wi-Fi, car parks, currency exchange offices, luggage wrapping services and other services travelers and visitors need at the airport.
Assistance and interactive support services, allowing travelers to request special assistance, including wheelchairs for people of determination and the elderly, as well as a system for reporting and tracking lost items.
A smart airport map that helps travelers locate themselves inside Terminals 1, 2 and 3 and easily reach their various destinations or boarding gates.
He added that the app includes additional services that extend beyond the travel experience inside the airport, through the "Discover the Airport and Cairo" section, which showcases the restaurants and cafeterias available in the passenger terminals and the nearby and airport-affiliated hotels, as well as a tourism and entertainment guide for travelers and transit passengers and the option to book transfer services into the capital.
