The President stresses the need to monitor any complaints about service quality at airports and handle them seriously and promptly
President Abdel Fattah El Sisi today met Prime Minister Dr. Moustafa Madbouly, Minister of Civil Aviation Dr. Sameh El Hefny and Lieutenant General Ahmed El Shazly, Presidential Adviser for Financial Affairs, to follow up on the development of the civil aviation system.
Presidential spokesperson Ambassador Mohamed El Shenawy said that during the meeting, the Minister of Civil Aviation presented plans to develop the aviation system, including ongoing work to modernize airport infrastructure, increase capacity and improve the level of services offered to passengers, as well as the ministry's future activities.
The minister noted that continued investment in modernizing and expanding the capacity of Egyptian airports aims to meet the requirements of the state's comprehensive development and keep pace with the steady growth in global tourism and travel, consolidating Egypt's standing and distinctive geographic location.
In this regard, the President stressed the need for continuous work to develop the civil aviation system by modernizing airport infrastructure, raising service efficiency and strengthening the highest standards of safety and security, helping to increase the competitiveness of Egyptian airports regionally and internationally, while strengthening private sector participation in their management and operation.
Ambassador Mohamed El Shenawy said the meeting also reviewed the strategic vision and implementation status of the project to build Terminal 4 at Cairo International Airport. Dr. Sameh El Hefny said the project aims to build a new terminal with a capacity of around 40 million passengers a year, a qualitative leap in Cairo Airport's capacity that supports the state's goal of turning Egypt into a major regional hub for aviation, transport and logistics.
He added that the project is based on the latest global concepts in airport design and operation, applying artificial intelligence and digital transformation technologies and developing a smart, sustainable operating system that raises the quality of services offered to travelers and improves operational efficiency, while observing the highest standards of environmental sustainability.
The spokesperson said President Abdel Fattah El Sisi directed that the new terminal be built to the highest global standards in design, technology, sustainability and operational efficiency, to make it one of the distinguished international models of new airports.
President El Sisi also directed the strengthening of strategic partnerships to attract more foreign direct investment into the civil aviation sector by establishing integrated investment zones around Egyptian airports. He stressed the need to monitor any complaints about service quality at airports and handle them seriously and promptly, to help improve the travel experience and strengthen travelers' confidence, according to the presidential spokesperson's official Facebook page.
