Egyptian Airports Holding partners with Orange on AI-powered passenger services

Egyptian Airports Holding partners with Orange on AI-powered passenger services

The Egyptian Holding Company for Airports and Air Navigation signed a strategic partnership with Orange Egypt at Cairo International Airport’s Terminal 3. Chairmen Ayman Arab and Orange Chief Executive Officer Yasser Shaker signed the agreement.

Arab said the partnership will improve travel through innovative technology, including artificial intelligence, supporting comfort and satisfaction. Digital transformation is central to operational efficiency and meeting growing passenger needs.

Orange has introduced free Wi-Fi at Cairo Airport for passengers and staff, with gradual expansion planned. Access is not limited to a fixed number of hours.

Dedicated airport kiosks advertise the service, while trained staff help users connect.

Eight interactive touchscreens will initially be installed in Terminals 2 and 3. An AI virtual assistant and detailed maps will help passengers locate halls, terminals and gates. Arabic, English, French and German will be supported.

The agreement also includes free charging stations for phones and electronic devices throughout the airport.

The partnership reflects international operating practices and a long-term strategy to keep pace with traffic growth and make Egyptian airports models for modern, distinctive passenger services.

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