EgyptAir apologizes to its customers for the delays that affected many of its flights over the past few days, due to a leak in the branch line feeding Terminals (2 and 3) at Cairo International Airport, which was detected by monitoring equipment in the central control room of Misr Petroleum Company at the airport's fuel depot.
The company said that in such circumstances the line is temporarily shut down and the alternative emergency plan is activated. The matter was handled by the relevant authorities at Misr Petroleum Company and Cairo International Airport, and the necessary repair work was carried out in preparation for the branch line's return to normal operation.
EgyptAir stresses that operations did not stop but were partially and significantly affected, and that the delays to a number of flights were exceptional circumstances beyond the company's control. The company renews its apology for any effects resulting from these delays, appreciating its customers' understanding of these emergency circumstances.
In a related context, Cairo Airport Company said that the line was immediately shut down and inspections on it intensified, with the alternative emergency plan activated, as 6 tanker units with a capacity of more than 250,000 litres were called in, along with 3 filtration units, to secure operations at the two terminals during repair work on the line.
At the same time, all relevant bodies at Misr Petroleum Company and Cairo International Airport moved to pinpoint the location of the leak using the latest technological equipment, carry out the necessary repair work and return the branch line to normal operation.
Cairo Airport Company stressed that operations did not stop and that any delays were the result of exceptional circumstances beyond its control, affirming its full commitment to the highest standards of safety and security.
