NSAS Travel, the agent for Wizz Air in Egypt, announced that from September 1, 2025, Wizz Air Abu Dhabi will suspend all its flights to and from Abu Dhabi. Accordingly, the airline's flights to and from Egypt, which operate to Borg El Arab, Sphinx and Assiut airports, will be canceled from that date.
The company said in a post that it will contact customers and partners holding valid bookings on these flights, adding that Wizz Air has explained the ticket refund procedures according to the payment method used when making the booking, as follows:
Payment with credit (WIZZ Credit): The refund will be issued as credit that can be used for future bookings.
Payment by bank card: The full amount will be refunded to the same bank card used for payment.
Mixed payment (bank card + credit): The amount will be returned proportionally to both the bank card and the credit, in line with the original payment ratio.
Bank transfers: Wizz Air will send an email containing a link for converting the amount into cash to the email address registered when the booking was made, and the instructions in the link must be followed to complete the refund process.
Wizz Air had explained on its official LinkedIn account that Wizz Air Abu Dhabi faced increasing operational challenges over the past year, and therefore decided to suspend its operations in the Middle East and focus on its core markets in Europe. These challenges were as follows:
Engine reliability problems, especially in hot climates and sandy environments, which affected aircraft availability and operational efficiency.
Geopolitical volatility, which led to frequent operational restrictions and disruptions in the consumer market.
Regulatory barriers that limited the company's ability to access and expand in key markets.
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Wizz Air Abu Dhabi Suspends All Its Flights in the Middle East Starting September 1, 2025
