EgyptAir Airlines has passed the renewal of its ISO certifications for the 19th year in a row by meeting the requirements of the standards (ISO 9001-2015 / 14001-2015 / 45001-2018 / 10002-2018) for quality, safety, occupational health and customer satisfaction measurement, without any observations or non-conformities, following an inspection by a delegation from GIC Egypt, which specializes in quality.
Captain Ahmed Adel, Chairman and CEO of EgyptAir Holding Company, expressed his pleasure at passing these ISO certifications, the highest international certifications in these fields, which demonstrate the company's ability to continuously develop and improve the level of services provided to passengers. Adel stressed that the main purpose of these certifications is to ensure the safety of various operations and activities and also improve airline efficiency, reflecting EgyptAir's keenness and commitment to applying all international conditions and standards in safety and quality, befitting its status as a global airline and one of the leading airlines in the Middle East and Africa.
Following the meeting held to discuss the final report on the ISO certification renewal, Captain Mohamed Elyan, Chairman of EgyptAir Airlines, praised the efforts of the audit preparation team and all EgyptAir staff in obtaining the renewal of these certifications, which are among the important requirements for EgyptAir's membership in IATA and the Star Alliance, confirming the efficiency of the operating teams and their ability to maintain the highest levels of quality and safety at all stages of work, adding that this continued success comes as a result of teamwork and integration between the company's sectors, along with continuous follow-up to update systems and procedures in line with changing international requirements.
Captain Mohamed Elyan, Chairman of EgyptAir Airlines, explained that the audit was carried out by verifying that all the requirements of the standards were implemented, in coordination between the General Department of Safety, Quality and Measurements, headed by Captain Ahmed Raafat and his deputy Captain Ahmed Moharram, and all sectors and general departments of the airline, which was praised by the GIC Egypt inspectors.
For their part, the delegation praised the performance, efficiency and commitment of the staff in applying all the necessary international standards, which qualified them to obtain these certifications in an honorable manner befitting the name and history of EgyptAir. EgyptAir's passing of this inspection is one of the most important steps confirming the company's position as a major airline leading in the application of all safety procedures and international quality standards, after passing many other inspections, including GHS and IOSA, in succession.
