Wael Abou El Seoud, a board member and treasurer of the Chamber of Hotel Establishments, revealed that some hotels in Cairo and Giza have been affected by the telecommunications and internet network outage since yesterday evening, following the fire at the Ramses telephone exchange. The outage directly affected most telecommunications services and the hotels' online booking platforms, and cut off service to some guests.
In exclusive statements to Travel Yalla News, Abou El Seoud said that to deal with this sudden outage, most hotels provided quick alternative solutions to ensure the continuity of internet services for guests and avoid any disruption to operations, using portable Wi-Fi routers and MiFi devices where urgently needed in some guest rooms and temporarily in hotel lobbies, to guarantee continuous connectivity, given the importance of internet and telecommunications services and hotels' reliance on them to complete bookings.
Regarding bookings, Abou El Seoud explained that hotels switched to central manual booking platforms to avoid any disruption, as a temporary measure to get through this crisis, which is expected to last for two days, in coordination with the relevant authorities, until telecommunications services return to normal.
