Saudi Arabia's Ministry of Hajj and Umrah has launched the "Comprehensive Package" for international pilgrims for the 1448 AH/2027 Hajj season. The package brings together the core services provided to pilgrims from their arrival in the Kingdom until their departure through a single electronic contract on the Electronic Track (Masar) platform.
The ministry said the package is contracted electronically through a single request, with the aim of organizing the contractual relationship between pilgrims' affairs offices, international Hajj agencies and service providers, and simplifying contracting procedures, according to a post on the Saudi Press Agency website.
The Comprehensive Package includes 4 main services: services at the holy sites, hospitality facilities in Makkah and Madinah, transportation, and catering.
The package also allows optional enrichment services to be added, enabling pilgrims' affairs offices and international Hajj agencies to prepare programs that suit the needs of different groups of pilgrims.
The ministry said the package aims to make contracting procedures more efficient and transparent, and to bring pilgrims' core services together in a unified contracting mechanism through the Electronic Track. The launch of the Comprehensive Package is part of the Ministry of Hajj and Umrah's preparations for the 1448 AH Hajj season and supports the goals of the Pilgrim Experience Program and Saudi Vision 2030.
To view the post on the Saudi Press Agency website, click here.
