Saudia Signs Memorandum of Understanding with Hajj Ministry to Develop Services for Umrah Pilgrims

Saudia Signs Memorandum of Understanding with Hajj Ministry to Develop Services for Umrah Pilgrims

Saudia Hajj and Umrah, part of Saudia Group, and the Ministry of Hajj and Umrah have signed a memorandum of understanding to cooperate on developing services for Umrah pilgrims, during the launch of the fourth edition of the Umrah and Ziyarah Forum in Jeddah.

The document was signed in the presence of Tawfiq bin Fawzan Al-Rabiah, Minister of Hajj and Umrah, and Ibrahim bin Abdulrahman Al-Omar, Director General of Saudia Group. It was signed by Amer bin Saleh Al Khushail, CEO of Saudia Hajj and Umrah, and Abdulmohsen bin Abdulrahman Al-Salem, Deputy Minister of Hajj and Umrah for Umrah and Ziyarah Affairs, according to a post on Saudia's LinkedIn account.

The document aims to explore and define areas of cooperation in services provided to Umrah pilgrims through digital platforms, and to exchange the information needed to study cooperation opportunities and strengthen integration between the bodies involved in Umrah and Ziyarah services. The areas of cooperation also include unifying efforts to develop services and improve the experience of Umrah pilgrims and visitors at every stage of their journey.

Amer Al Khushail, CEO of Saudia Hajj and Umrah, said the document is part of efforts to develop services for Umrah pilgrims and visitors to the Two Holy Mosques and to make use of Saudia's flight network and its air and ground services.

He added that the company is working to develop its operating capabilities and increase the number of Umrah pilgrims it serves each year, in line with the goals of Saudi Vision 2030 and the Pilgrim Experience Program.

Saudia Group is developing digital services linked to travel procedures and the services provided at every stage of the journey, as part of its digital transformation plans and efforts to improve the passenger experience.

To view the post on Saudia's LinkedIn account, click here.