Saudi Arabia's Ministry of Tourism has approved updates to the instructions for operating Hajj season housing, its licensing and classification standards and the related schedule of violations, for facilities housing pilgrims in Makkah and Madinah, in preparation for the 1448 AH Hajj season.
Ministry of Tourism spokesperson Nasser Al Ansari said the updates aim to raise the readiness of hospitality facilities before they begin operating and receiving pilgrims, through requirements including verifying operational readiness, meeting safety and maintenance requirements, ensuring the continuity of essential services and complying with operational standards, according to a report by the Saudi Press Agency.
The standards classify Hajj season housing into economy class and first class, with specific requirements for each. The requirements also cover all aspects of operating the housing, including shared facilities, rooms, reception, cleanliness, maintenance and services provided to pilgrims.
Pilgrim housing is subject to several stages of inspection and oversight, including inspection before licensing, before operations begin and during the operating period, to verify compliance with approved standards and service quality.
The Ministry of Tourism said updating the standards is part of the "Our Guests Are a Priority" campaign, which aims to develop Hajj season accommodation facilities and raise the quality of hospitality services provided to pilgrims.
It urged those wishing to obtain Hajj season housing licenses for 1448 AH to start meeting the requirements early, complete maintenance and preparation work, and submit their license applications.
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