The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet's Mosque has launched a new service for the Guests of Allah allowing them to book transport from their accommodation in hotels near the Grand Mosque via the unified mobility platform, helping Umrah pilgrims and visitors reach the Grand Mosque with ease and peace of mind.
The Authority explained that the service enables beneficiaries to request a transport cart directly from the hotel without needing to go to the mobility service points in the Grand Mosque's courtyards, as the request is submitted electronically via the platform and the approved cart arrives at the beneficiary's accommodation, with an approved escort accompanying the visitor until the ritual is completed and the return to the hotel when the full service is chosen, according to a post on the Saudi Press Agency.
It noted that the service options include Tawaf only, or performing the full Umrah including Tawaf and Sa'i, with two service tracks: the first one-way from the hotel to the Haram, and the second full accompaniment from hotel to hotel until the ritual is completed. The service covers a number of hotels and facilities near the Grand Mosque, as part of an integrated services system aimed at enhancing the experience of the Guests of Allah.
The Authority stressed that launching this service is part of its continuous efforts to develop the services provided to visitors of the Grand Mosque and use technical solutions to ease mobility within the central area, in line with the targets of improving the experience of the Guests of Allah and raising the quality of services provided to them.
To view the post on the Saudi Press Agency website, click here.
