Ahmed Ibrahim, head of the Religious Tourism Committee at the Chamber of Tourism Companies and member of the Higher Committee for Hajj and Umrah, stated that the Egyptian Umrah Portal will be launched through a mobile application, and that it has been developed to be directly connected to the Ministry of Tourism in case of any complaint. If an Umrah or Hajj pilgrim faces any crisis, they can send a distress call through the app and contact the tourism company's supervisor to solve the problem, which reflects keeping pace with technological development.
In statements to Travel Yalla News on the sidelines of the press conference held to announce the launch of the Egyptian Umrah Portal, he revealed that the portal is targeted to go online on the coming August 16, adding that it will include all data on the companies organizing Umrah, pilgrims' data, and the Umrah regulations approved by the Ministry of Tourism, as well as flight booking. This entire system is electronically linked to the Passports Authority for the issuance of the electronic visa by the Saudi authorities, with the pilgrim obtaining a "barcode" that allows them to pass through Cairo Airport.
He explained that the portal's first phase will see the registration of tourism companies, through which citizens can choose from among all the tourism companies' programs that are subject to the Umrah regulations approved by the ministry. The portal also runs on more than one "server" to avoid any outages in case of high traffic to the website.
The head of the chamber's Religious Tourism Committee pointed out that the employees who will deal with the Egyptian Umrah Portal, whether at the ministry, the chamber or the companies, will be trained well in advance of the start of the next Umrah season of 1441 AH, to ensure the ease and quality of the services the Egyptian pilgrim will receive.
