The Saudi Ministry of Hajj and Umrah has announced the activation of a service allowing the Nusuk app to be used with all its features without consuming internet data, in cooperation with Saudi telecom operators STC, Mobily and Zain, in a step aimed at facilitating the journey of the Guests of the Most Merciful and enhancing the digital experience of Hajj and Umrah services.
The official spokesman for the Ministry of Hajj and Umrah, Dr. Ghassan Al-Nuwaimi, affirmed that this step enables users of SIM cards inside the Kingdom, including citizens, residents and visitors, to run the Nusuk app and benefit from its services without the need for a data package or an actual internet connection, according to a post on the Saudi Press Agency website.
He explained that this includes issuing permits, making bookings and using the other digital services offered by the app, an important shift that makes it easier for pilgrims, Umrah performers and visitors to perform their rituals and move between services smoothly and easily.
He noted that the activation will have a positive impact on the visitor experience, as users can benefit from essential services such as issuing permits for Al-Rawdah Al-Sharifah, booking Haramain train tickets, navigating with Nusuk Maps, using the "Nusuk AI" feature, and submitting reports and inquiries, without consuming any data balance.
For his part, Nusuk platform CEO Eng. Ahmed Al-Maiman said the cooperation is an important addition to improving the digital experience of the Guests of the Most Merciful and helps facilitate their journey, whether to perform Hajj or Umrah rituals or to visit Al-Rawdah Al-Sharifah.
He added that, in addition to enhancing the efficiency of crowd management, it gives visitors instant access to the information and services they need, helps reduce the number of people who get lost, and speeds up the reading and verification of permits when entering Al-Rawdah Al-Sharifah.
The initiative is part of the Ministry of Hajj and Umrah's commitment to advancing digital transformation in Hajj and Umrah services and building an integrated technical infrastructure that takes into account the diverse needs and circumstances of users, ensuring they can access their services easily and without technical or financial obstacles.
To view the post on the Saudi Press Agency website, click here.
