From October 1, 2026, Egyptian National Railways expanded its digital transformation programme and passenger services by allowing passengers with disabilities and their companions to book train tickets online. The service is available through the authority’s website and official mobile app, making ticket reservations easier through its digital system.
The authority said ticket validity would be checked as follows:
The beneficiary’s national ID and Integrated Services Card will be checked, along with the companion’s details where applicable.
Names on the ticket must match official records. If there is any discrepancy, the passenger will be treated as travelling without a valid ticket and the relevant rules will apply, including payment of the fare and the prescribed penalty.
Ways to book train tickets
Passengers can obtain tickets through the following channels:
Download the official ticket-booking app from Google Play:
https://play.google.com/store/apps/detailsDownload the official app from the App Store:
https://apps.apple.com/eg/app/enr/id1486815902Use the online booking website:
https://obs.enr.gov.eg/o-city/obs/enr/railway/ar/booktickets
Steps to book train tickets online
Download the official app or visit the booking website.
Sign in using a Gmail account.
Create a password and enter the required details.
Select the travel date and desired route.
Choose payment by Visa or Mastercard.
Once the booking is completed successfully, the train ticket is sent to your account.
