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Saudi NewsSaudi airlines recorded 2,402 passenger complaints in August 2026, with Saudia receiving the fewest at a rate of 22 complaints per 100,000 passengers, according to the complaints performance ranking index issued by the G...
Hajj & UmrahThe public electronic lottery for tourist Hajj levels will be held on 30 SeptemberEgypt's Minister of Tourism and Antiquities Sherif Fathy has approved the regulations, rules and procedures governing tourist Hajj for the...
Aviation NewsThe President stresses the need to monitor any complaints about service quality at airports and handle them seriously and promptlyPresident Abdel Fattah El Sisi today met Prime Minister Dr. Moustafa Madbouly, Minister of...
Saudi NewsSaudi Arabia's General Authority of Civil Aviation (GACA) has issued its complaints performance ranking index for Saudi airlines and airports for May 2026, based on the number of complaints filed by passengers with the a...
Saudi NewsSaudi Arabia's General Authority of Civil Aviation (GACA) has made it possible to file complaints through the comprehensive Tawakkalna app, allowing air transport users to submit complaints about the authority's services...
Hajj & UmrahSamia Samy: the tourism Hajj mission includes 24 field committees to serve pilgrims and follow their conditions at all accommodation and holy sitesChamber of Tourism Companies: deployment in the Mina and Arafat camps to...
Saudi NewsSaudi Arabia's General Authority of Civil Aviation (GACA) has issued its ranking index of air transport service providers and airports for March 2026, based on the number of complaints filed by passengers with the author...
Aviation NewsKuwait’s Directorate General of Civil Aviation has announced that complaints concerning airlines and travel and tourism offices must be submitted electronically through the Sahel platform. The process forms part of effor...
Tourism NewsSherif Fathy: Market-specific marketing plans and modern promotion using artificial intelligenceCurrent indicators show tourism in Egypt performing well, apart from a relative slowdown in some upcoming bookingsTourism ma...
Hajj & UmrahTravel companies urged not to send Umrah pilgrims to airports until the actual flight departure time is confirmedAhmed Ibrahim: Most Umrah pilgrims travelled before the events broke out.. and airlines asked not to impose...
Saudi Newsأصدرت الهيئة العامة للطيران المدني السعودية، مؤشر تصنيف مقدمي خدمات النقل الجوي والمطارات، من واقع عدد الشكاوى المرفوعة من المسافرين للهيئة خلال شهر أكتوبر 2025. وأوضحت أن عدد شكاوى المسافرين على شركات الطيران بلغ 1620 ش...
Saudi Newsأصدرت الهيئة العامة للطيران المدني، مؤشر تصنيف مقدمي خدمات النقل الجوي والمطارات، من واقع عدد الشكاوى المرفوعة من المسافرين للهيئة خلال شهر سبتمبر 2025، حيث بلغ عدد شكاوى المسافرين على شركات الطيران السعودية 2399 شكوى. و...
