By Akram Medhat - Journalist at Travel Yalla News
Dr. Adla Ragab, Deputy Minister of Tourism, affirmed that improving the services provided to tourists requires training programs before joining jobs in hotels, as well as on the job, to keep pace with modern technology applications in the field of tourism and hospitality.
She added that the ministry is paying more attention to raising the efficiency of workers in the tourism sector and developing their skills, and that much is being counted on this as a key pillar of sustainable tourism within the framework of Vision 2030.
This came during her participation in a workshop entitled "Engaging the Tourism Sector in Identifying the Training Needs of Hotel Technical Education Teachers," attended by representatives of the Ministry of Trade and Industry, the private tourism sector and the Technical and Vocational Education and Training (TVET) Reform Support Programme.
Ragab stressed the need for an effective partnership between the government, the private sector and civil society organizations to ensure the success of training and education initiatives.
She continued that tourism is one of the pillars of the national economy and contributes directly not only to achieving a surplus in the balance of payments but also through the job opportunities it provides for all age groups, especially young people, reflecting the importance of the human element, which is a key variable in the equation of the tourism process.
She pointed out that employment in the tourism sector represents 12% of the total labor force, reinforcing the need to make optimal use of this human resource to advance the tourism industry.
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